Sunday, September 12, 2010

Did She Really?

So I had to deliver a pizza or two today due to business being more than expected. Before I left I put up a prep list for my drivers. This lets them know what dough to set out so it is ready for me tomorrow morning when I open. When I come back notice #2 has taken my list down and is putting her own up. Not only did this happen but the numbers were screwed all to poop. A few minutes later I was going to be petty and rip it down and put my own back up when I realized something else. She had put my name on the list and was assigning me to do dough prep, instead of the fun loving manager stuff that I'm paid to do. Now, if we are short handed I don't mind doing the work. No problem there. But we had 5 drivers in the building and not all of their names were on her 'list'. The other thing about this as she had me doing some 9 inch deep dish, which we are out of. just two 6 inch ones.... 2 another driver is doing 20 of them, but she wants me to do 2..... and take some packs of thin crust out of the freezer. I wonder if it was petty of me to rip that off the wall and throw it away. Not real sure. I don't think so though.

Excuse Me?

   So I was standing beside The Boss Lady when #2 came up to us. She looked at the Boss lady and stated the following. "Listen, when it says paid on the compute I need it up front." Now this statement doesn't seem to mean much, but it was said with such disrespect that one of the employee near us bolted as soon as she said it. I looked at Boss Lady to make a comment but I saw her face. Her face went from confusion, to shock, to 'I'm going to rip someone's face off'. I didn't say anything, I bolted also. A few minutes later I looked over at Boss Lady to make my comment, my comment got choked off as I saw the hatred she was putting into cutting the pizza she was working on. I thought she was going to cut through the table. I've never seen the Boss Lady look that angry before. Someone is going to get a shovel, I am pretty sure of it.

Friday, September 10, 2010

A Great Rolemodel

I'm sitting here in A House of a Thousand Pizzas  waiting to clock in. I just happen to look over to see #2 carrying drinks all sorts of wrong to a table. This normally wouldn't bother me that much, but she is also training a new employee who is watching. Just grand, I'm going to have to wipe the new persons mind clear to get them trained correctly. Just friggen great.

Why

One question.
Why am I working on my three year anniversary with my fiance when I put in to have today off two months ago?

Smooth Criminal

   One of my lovely employees I think has the record for having the cops called on them while at work. Not real sure how that works but we had to move them to driver from server to keep bad things from happening. I get a call from a customer the other day, telling me that my smooth criminal got in a disagreement (straight yelling match) with her pregnant sister about parking issues. Then came up to the door step still yelling and that she just had surgery on her leg and argued with them on her front door step. And on her way out slammed their fence door into the car leaving a large dent.   Great   When Smooth Criminal comes in I pull them outside and ask them what happened. The stories are similar, except that if the sister is pregnant she just found out today because she looked like a skinny crack head. and there is no way a fence could have hit the car because the car was parked on the side of the road. And She said she had an attitude, yes, but wasn't screaming or yelling. And that they didn't even pay for the pizza, some mexican guy did, and even tipped a few dollars. Why did they want credits on their accounts?   I love some customers, I really do.

A Fun Loving Customer

So I get a call about some too thin bad tasting calzones. Great, no problem, let me make two new ones for you and send them right out. I get a call later saying these are too thick. At this point I know that there is nothing I can do to please them. They ate half of the first ones, more than likely half of these and they just want a free meal. I let em know that at this point I'm can't send any more food to them tonight. And what I'll do is I'll forward their information to the Boss Lady to either get a credit on their account or to refund them their money. I am not capable of doing either tonight. He tells me he is on his way. A little bit later he shows up and rips open his meal on the front counter screaming at me "Would you eat this $#*!?" No sir, your hands have been all over it. I still can't make any more for you, and I'm not giving your refund tonight. He threatened to come across the counter. I threatened to let him, and picked up the phone and said they can either leave with that answer, or the cops can come in and nothing will get done. I step into the back to talk to Boss Lady one more time before they go. And she tells me to just give them their money and let them go. Bleh

Wednesday, September 8, 2010

Brotha from Anotha Motha

Wonder Boy kept running into a repairman today. Over and over he bounced into this guy. At one point I apologized and his words were, "That's fine, its nothing a shovel to the face won't fix." I wonder if we were friends in a past life.