Sorry for the lack of Updates!! Hopefully I will be back to updating at least after every shift. I work at a pizza delivery establishment. I deal with customer complaints and employee issues on a daily basis. I came to the conclusion one day that the things I hear need to be shared with the world. All names have been changed to prevent the hurting of feelings. Everything I post here actually happened.I hope you guys enjoy!
Sunday, August 29, 2010
Dine-in Up
When a pizza comes out the oven a person at the cut table has a little screen that tells them where it goes. Whether carryout- where they put it in our hot box. Or delivery, where they call out "delivery up" and hand it to either a driver or the person running the dispatch station.(The dispatch station- for those of you playing the home game- is where we take the drivers money ad decide where we send them with what orders.) Or If it is a dine-in pizza we get it ready and place it on the counter and call out "Dine-in up." This lets the server know they need to come get a pizza. Well #2 shift manager calls out Dine-in up. Frankie is the server, he is on the phone with a customer.He turns and acknowledges her. #2 sees this and calls it out again, and again, and louder. And for the rest of the night she is just yelling at poor Frankie. Well I send Frankie on a 30 minute break. (Yes, this does sound familiar to Fight Night.) #2 takes over the dining room. As soon as a pizza comes up, Frankie popped out from under the counter or from behind a picture or something and started yelling in her ear, "Dine-In up" he yelled 3 or four times at her then obfuscated back into the wall leaving #2 pissed and confused. I thought it was beyond hilarious and had to step outside to keep people from seeing me undermine another shift manager by laughing at their misfortune. Good times.
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